Delivery Information

Courier

Ottica Lipari ships worldwide via DHL.

Shipping and delivery times

Ready-to-ship products are delivered within 3 working days in Italy and within 5 working days in other countries. Other products may take up to 15 working days to be delivered.

Details on availability and actual shipping times are always displayed in each product page.

If you make an order after 12:00 PM, on Saturday and Sunday or during the holidays, it will be processed the next working day. 

After your order is sent, you will receive an email with all its details. We will also send you the package’s tracking code in a separate email; you may use it for checking the delivery status of your shipment on DHL’s website.

Notice: due to the containment measures for Covid-19, the manufacture of prescription lenses and custom tints may take longer than normal. Our customer service will update you on the actual delivery times. Unshipped orders can be canceled without penalty and will be fully refunded.

Shipping fares

We offer free shipping on all orders delivered in Italy and Europe.
International shipping fares usually range from 15 € to 60 €, depending on the country of destination. You can check the actual shipping fare by specifying the shipping address during the purchase process.

Any custom duties are on international orders will be charged to the recipient.

What comes with your new glasses

All glasses are shipped inside the Ottica Lipari box, together with their official packaging. 

Inside the box you will also find:

  • our Care Kit, featuring a mini screwdriver to tighten or replace the screws and a cloth to clean the lenses without scratching them
  • a letter from our staff with instructions on how to return your product, in case you wanted to.

Need more information?

Please write us an email: [email protected]

Mia Burton S.r.l

Fiscal Code 06760920824

Via Ludovico Ariosto 9, 90144 Palermo

[email protected]

Phone: +39 0912772291

Payment methods

American Express credit card payment
MasterCard credit card payment
Visa credit card payment
PayPal payment